Our Reviews

Loved this place. They are the best.

⸻ Excellent service! The staff was professional, attentive, and efficient. They took great care of my car during the maintenance and explained everything clearly. I highly recommend this dealership

Salesperson was attentive and there were a lot of incentives. Worked a deal with payments I could afford and drove it home that day. Also received some service deals that I have yet to use but really appreciate

We were helped by Joe Trammel and he was great. We ended up talking about some personal experiences as well and it made the whole experience much more memorable. It’s hard to find people who work with people who are genuinely nice. We’ll be buying our new cars from him from now on!

Everyone was professional and friendly.

Everything was great!!

Everyone was very nice and helpful

Everything went great!

No pressure. Ben let the vehicle sell itself. My kind of salesperson.

Very Informative During the Entire Process

Great experience! In and out without any issues!

Ben Barton is a wonderful salesman, and the finance department did a great job too. Everyone at this dealership is professional, friendly and knowledgeable, and don’t hesitate to help.

We found the vehicle at online and drove to St. Albans just to take a look, on a Sunday. While there, a salesman, just happened to be leaving the office, saw us and shared his business card with us. I dropped in the next morning for a test drive. Afterwards, we looked at the cost/financing/etc. The pricing was not within our budgeted price. I left advising that we would call them by Wednesday with our decision. During thee late afternoon and evening, we received several phone calls from the salesman and financing manager trying to come to a price agreeable to us; however, we knew the figure that we needed and the dealership continued working toward that figure until they arrived to the financed price that we needed. It was very encouraging that they worked that intensely to meet our need.

As of right now, we have bought two vehicles, a 2025 Chevy trailblazer and a 2025 Chevy Colorado we have almost $100,000 in vehicles from Moses company and as of right now I have had my trailblazer the longest and they have been great for taking care of me

I went to the dealership for an oil change. I arrived before my appointment and Moses promptly inspected the vehicle and took it for service. Talked with a friendly customer and with customer service representatives while I waited. Overall, a great experience.

TJ Neal was awesome. I had been looking for a new suv for months and he was the only one that went over and beyond in helping me find my suv with a price I could afford. If everyone was like this the world would be awesome. I have been highly recommending moses and TJ. Thank you very much

Quick service and excellent keeping me updated.

Had to repeat trips to get the same thing done

Liked the Saturday oil change days helps with people that work Monday thur Friday They were quick and professional

Okay 👍

The staff are very nice and helpful. This was the 3rd time I’ve had my new car there because of squeaky breaks. I hate the fact that GM uses cheap parts now to build these vehicles and this is the results. They done a squeal kit that we had to pay for and it stopped the squeal for about a week and now the squeal is back!!!!!! It’s sad you pay 50K for a car with squeaking breaks

Joe and Ronnie were incredible to work with. Smooth transaction, professional and friendly .Great Experience!

The staff is very nice and friendly but, the labor is ridiculous they want $500. Dollars for about 30 minutes work . So I will get my oil change and tires rotated because we bought that with the car. Other wise I will not be returning for anything else. The dealer is making a profit for himself.

Moses service tech diagnosed the actual problem - why the brakes wore out at 25k miles. Was able to get sensor replaced and brake pads. ( other dealership told me it was natural wear on pad). Of course that’s not right. Service Advisors - Karissa and Joshua were the best I’ve seen at any dealership. They are efficient, communication is great and they are spot on/ honest. Thank you! I will be a Moses Service customer as long as I have my Chevy Truck. Moses has a great team in place.

Scott and the financial team was excellent to work with!!! From searching for a car to buying the car Scott was with us every step of the way!!! We will definitely go back and see Scott

Was a good experience. Its hard to get around the struggle of dealers wanting more than I am going to pay. They start high and fight you every dollar. I didnt have that problem this time. Was a struggle, they knew what I'd pay, and we met in an area we could both live with. Ive traded every 2 years since 1994 until this gray one i traded in, and this was the best experience Ive had. Ive did better deals but this was the least painful.

always have great service

Karissa was very helpful as usual. Gave me information about the battery that was needed as well as information about tires for future reference.

I came in for an oil change and rotate. I got a text with pictures but it wouldnt open. The service person came out and she asked if I saw the pictures I said no. She showed me the air filter and cabin air filter and said Moses could replave for 140 dollars. I said no. She then said there was an issue with two axle bearings leaking and that she would get a price. When I checked out she took me over to the pay center and gave me a 140 dollar bill. Which i stated I did not authorize. She said she thought I was declining the wheel bearings which I hadnt even been quoted. I unhappily paid and as a further explaination she offered she had only been working there a month. Air filters are easiIy one of the diy items I handle because I do not like paying extortion level pricing for 10 min of work.

Always give me special treatment and very fast and efficient

Awsome, I had an issue with another dealership and called Scott and it took care of what I needed and I had the car that day.

Ian did a great job. Kept me informed through every phase of the buying process. He's also followed up several times to make sure I'm satisfied.

Very good experience. We worked most of the deal ahead of time and Scott and all other associates were very good to us.

Great customer service. Found me the car I wanted and didn’t pressure me in settling for another. I’ll definitely refer Moses, Ronnie Tucker and Scott Fields. Repeat customer here!!

It was spur of the moment, we decided Wednesday night we wanted to trade, and by Thursday at 2 all the paperwork was ready to go. Josh the sales manager and Pyper the finance manager answered all of my questions, and even had someone show me all the features of my new car. I love it. Moses Chevrolet will always be where I take my business

Was very pleased with the entire visit. No problems at all.

Was okay except for the extra charges that was added and should of been 79.99 with a coupon, the prices for the oil and tire rotation keeps going up every time I go to mosses chevrolet to start was below 39.99 now they say it's over 100.00. I have past records of this going up each time and charged more, I feel like going somewhere else would be a better option next time

Nice Friendly Staff, Service was done quickley

Our salesman Mr Neal was very knowledgeable. Basically had the car we wanted picked out for us before we arrived! Excellent customer service

Our buying experience was exceptionally good. Ben, our sales team representative, was so polite, patient, extremely knowledgeable and fair. Ben represents the Moses group in stellar fashion! I will buy from him again and I will most definitely recommend Moses and Ben to all my friends and family for future vehicle purchases. Thank you, Bobby Cales

⭐️⭐️⭐️⭐️⭐️ Easy to work with, kind, and makes you feel welcomed and not pressured into decisions. Very accommodating !

The technician Hunter was excellent!!!! Loved receiving a video of underneath my car.

The repairs were completed swiftly and actually earlier than expected. Communication during the process was spot on.

Very quick

I had a high wing spoiler installed on my c8. I also purchased the accessory from your parts dept. Karissa was helpful and kept me updated throughout the process.

I thought you were professional and did a good job

Friendly , great knowledge of trade in and purchased vehicle

Everything went Great.

Michael and TJ are great to work with.

Part wasn’t available for a few days but was given another truck to drive while we waited for part

Overall good experience

All the staff I worked with went the xtra mile to help me purchase my new vehicle. I was on a time crunch and they made sure everything was taken care of for me in a timely manner. This is my second purchase from Moses and I am very pleased with both experiences with Moses staff.

Customer service with Karissa and Virginia were top tier. They kept in touch with the status throughout the week and were extremely friendly, kind and understanding. They were amazing!!

Very disappointed to be told after routine maintenance that I needed to have my deferential plug and upper oil pan replaced at an estimated cost of $2400. I asked how these problems could have developed since last service 6000 miles ago and was told these are common problems with the Colorado as they age and gain milage. My Colorado is a 2019 model with 78,000 miles. I was also told problem is also common in several other Chevrolet vehicles. I will not make the mistake of buying another one. I was supposed to have a courtesy multi-point inspection during service. When I left the dealership I scrolled through commuter and found tires were 5-6 lbs low. This was doubly puzzling since I had the tires rotated.

It was fast and easy.

I had never been there before, am a usual customer at the Downtown GMC/Cadillac location. After having to cancel there due to snowstorm, I was able to get an appt. at Moses Chevy quickly. I was very impressed with the atmosphere, attitude and attention my vehicle and I received. I spent over six hours there, with several repairs underway, and Josh kept me updated the whole time on progress. I am really thinking I may switch to them from now on for my Camaro! Thanks, Moses Chevrolet!!

Ben was great to work with. He was knowledgeable and helpful went above and beyond to see that I was able to stay within my personal price range in a vehicle I loved.

Josh was very helpful. He explained everything going on in detail during the appointment.

The process of buying the carwas fine. Iwas happy with the final price but felt too many unnecessary ad ons were being pushed. I felt the financing process to be unpleasant and i never felt my best intrest were not being met. After purchasing the car, i drove a very dirty and messy "new" car home that i then had to clean inside and out. The plastic was left on the doors, floors, and stickers on the windows. Also, the "dealer installed" options i paid for, i had to install myself. I had to cut holes and drill my all weather mats which ee loose and uninstalled. I have already refinanced my purchase witch took off $11/m and an entire year off the loan. I was given the wrong key fob to take home. Instead of the dealership coming to get it, i was told to drive it all the way back myself immediately. It wasnt an experience ill ever have again.

Really no complaints. Actually just what one would expect for a service appointment. Polite, prompt and thorough.

The best place to trade with that I have found

Our service writers name was Karissa. She is the most determined, knowledgeable, professional and personable person we have ever delt with. She went to our defense with our extended warranty company not once but twice to assure our satisfaction. She came through for us when we were ready to just stop dealing with them. She stayed on hold for An unacceptable time every-time she delt with them. However, she never complained. Her focus was our satisfaction. Karissa would be an asset to any company she worked for or any field she would decide to investigate. Thank you so much Karissa!!

Went very smooth , very pleased.

Great

I was shocked by the extreme price increase of an oil change in the last six months. Also, I think that TVs in the lounge area should be tuned in to non-political channels. The viewing of Fox News, CNN, MSNBC and the like should be done in the privacy of one’s own home and not in a public place.

joe the salesman was great

It was unfortunate that the ac stopped working but we received the best service quick repair can’t ask for more than that . Very pleased !!!

They were fast and helpful.

Tj Neal was absolutely amazing making sure we was taken care of and got me in the car I wanted

my saleman wa top notch., he treated me with respect. He went out in the heat and brought the vehicle into the show room for me to check out and aftet looking at vehicle for a test drive. He had a lot of patiences for a senior cirizen. I never felt pressured to buy the vehicle . I have never ha this kind of treatment at any other dealership in wv

They were super fast. Knowledge and professional

Info shared and work completed

Very professional

Staff always professional and helpful

Good experience

Very straightforward and excellent service.

I was quickly welcomed and led towards the vehicle i was interested in with all the information that i needed

Scott Fields was very knowledgeable about the Traverse I was looking at. He was honest about my trade in but worked to get me a fair deal.

Efficiently handled.

Ben was amazing he was helpful and assisted me with all needs

They were very helpful in the process of buying our new truck , appreciate all they did , recommending them to my family & friends

Very friendly staff. A pleasant process

Very Professional,Thanks

They were knowledgeable about the various trucks and their features and functions. Very patient with people who are not the best with technology. Professional.

Great people

Everyone was friendly. It took a little longer than I expected but they kept me informed of the timeline.

Timely, friendly service The video information is very helpful

Great experience. Josh communicated every step and kept we me up to date.

Very professional and knowledgeable associates

The staff was very friendly and professional. I am very satisfied with the services provided.

Very nice staff, fair price.

Was a great experience nice salesman very helpful ! ⭐️⭐️⭐️⭐️⭐️

Scheduled the service, everything was great from start to finish. Thanks, Moses.

The Salesman was a new hire but very friendly and knowledgeable. What he didn’t know he ask the experienced salesman. The finance man was thorough and no games approach, we appreciated a lot.

Karissa provides Cadillac tier customer service. No one better...

Quick service. Polite and knowledgeable. Showed pictures of work being performed. Good job.

everyone use great

The service team is always top notch. They keep me updated throughout the process and also offered a complimentary car wash

Great people to work with. They will go above and beyond to make your vehicle purchase a positive experience! If you are in the market to purchase a new or preowned vehicle this is the place to go!

Very nice and respectful employees.

Ben was excellent from start to finish. My 2018 suburban broke down and I had it towed to the Moses downtown shop, I called Ben and asked him about the possibility of getting it diagnosed and trading in as-is. He facilitated the entire process seamlessly d without delay. When I came in to look at the new suburban Ben was very knowledgeable and answered all my questions. The finance team was professional and efficient as well. It was a great experience.

Josh was awesome to deal with. Super friendly and knowledgeable about my particular vehicle.

Pleasant experience. Staff was professional and service was on time.

Great Sevice! Great People!! Great Experience!!!

They really worked to give us a great deal

The entire team was so nice! I had to bring my kids with me, and they offered them snacks and water. T.J. was beyond amazing! I have no negative comments. I will be referring everyone I know here!

Always have my Trail Boss serviced at Moses Chevrolet. Their top notch service department and the schedulers actually go above and beyond. Thought I had transmission slipping issues, normally it’s $200 diagnostic fee, they waved half of that fee. Definitely recommend Moses Chevrolet!

Good experience

Really liked the video you guys sent

was great to work with. very nice people . enjoyed buying there . will do it again .

Top notch

The staff was very accommodating and friendly. Shuttle drivers were great as well

They were courteous and professional. The service manager and the lady who prepared final bill were outstanding and went beyond to make my experience the very best it could be.

Went with my daughter for her oil change appointment and walked away with a new car. Only good things to say about Moses. They are helpful, courteous, friendly. Definitely recommend

Excellent service, and I like the added feature of video taken by the technician with a summary of the service provided. Great job and communication!

I was happy with the service, but was a little upset that when I purchased the truck from Moses that the wheel lock key to remove to the lug nuts was not provided with the truck.

I don’t usually buy locally because of bad service!! Absolutely everyone there was wonderful! In fact I told my best friend how well I was treated and went up and bought a truck also!

Ben was friendly but did not pressure us.

Love my new Chevy trail brazier it’s amazing and the people at Moses was the best

Good 👍 I was informed evey step they were doing to fix the problem.

Very professional staff, and kept me informed in every step in the process of my vehicle purchase

Great service. Josh is very friendly and knowledgeable. Price was competitive.

the staff was amazing i worked with.. made buying a new car painless and they met all my needs. i came in looking at a certified used but ended up getting brand new for just a small upgrade in price..

DJ was very helpful and I think his name was Frankie who worked on my truck did an excellent job.

Excellent customer service and communication.

The service was quick and very comprehensive. I received a complete briefing of the work as well as an email containing a video of my truck undercarriage and tires documenting the service provided. Very professional.

They did a great job on the Chevy Colorado

They were polite and kept me informed. The experience was quick and I was made to feel welcome.

Quick service. Didn’t have to wait long.

100% satisfied thank your

TJ was great. Friendly and helpful.

Went beyond my expectations

Not really happy with service

The staff, Paige,Ben,Mike,Pyper, and everyone else were very professional treated me with the highest respect.

Folks were very helpful when discussing needed maintenance. Appreciated the ride home when inspection revealed an issue that was going to take more time than expected. Also when done, they came back to get me for pick up. Very impressed.

Very accommodating and respectful people to deal with.

Happy with my purchase. Finance was very helpful and great to deal with.

Have a 2 month old 2026 Corvette. Got in it and Right Side Screen totally black. Drive to Moses Chevrolet Service Center unannounced, spoke to service rep & within minutes technician arrived & took vehicle to shop & resolved issue. Very satisfied with service.

They learned a lesson from a elderly lady.

Salesman was energetic and asked and answered questions to better understand what we were looking for. We showed up about 5 minutes before closing. No one rushed us or made us feel uncomfortable about the experience. 5 star salesman.

Dealership was fine, the salesman Shay was excellent!

Joe was wonderful! Made the trade as easy as possible.

I would buy another truck from Moses Chevrolet just because of the service department!!! Staff is AMAZING!

Friendly

Everything was really good

Great Service. Friendly Environment. Comfortable waiting area. Quick and clean service. Detailed explanation of work performed.

It was very pleasant I appreciated the text messages and the video Best treatment ever .

Na

All personnel was very friendly and very helpful.

Dealing with TJ was absolutely wonderful. He was very friendly. Knowledgeable, and ready to answer any questions I had. Purchasing my vehicle at Moses Chevy was an overall great experience.

Process was very simple and quick. The staff is absolutely amazing. Will definitely be back!

Fast

TJ and Finn were nice and helpful. Explained everything thoroughly and made the process fairly simple! Highly recommend!

Had a Chevrolet Accessory Borla Exhaust System installed on my 26 Corvette C8 Z51. D.J., the Service Mgr (who was my service rep @ Moses BMW) took excellent care of my Vette. Installation flawless & all aspects of the service was exceptional.

Jackie did a great job.

It was a very smooth, quick and wonderful experience. Caylin greeted us as soon as we arrived, walked us through the process, spoke with us afterwards, and was all around professional, friendly, knowledgeable and helpful. 10/10 would recommend!

Wonderful wonderful people!

Everyone was so polite and helpful in helping me make decisions necessary to pull the Truck of the lot as mine😉

Upon arrival at 7:50am to my 8:00am appointment for inspection and general service for my 1997 Camaro, I received a friendly and welcoming greeting, my service request was discussed and confirmed, and I was informed that my car service should be completed in approximately an hour. I proceeded to a clean and comfortable waiting room where I received timely updates and videos on my cellphone regarding the inspection and service to the Camaro. At 9:00am I was met by my assigned staff member who personally summarized the information I had been receiving, asked if I had any questions, and returned the keys to my car. I believe that this was as efficient and pleasant an experience that anyone could ever hope for when fulfilling the "chore" of bringing a vehicle in to a dealership for servicing. Moses dealerships are the best and I'll definitely recommend them to my friends.

Had a nice place to wait while my car was being worked on and it was done in less than 45 minutes

Great customer service. I dealt with Brandon at Moses Chevrolet. He helped me from start to finish. Very friendly and helpful with the entire process.

Pete did awsome job helping me purchase an find car. IAN was also very helpful .

Loved this place. They are the best.

Very nice people, fast service

Excellent

Great customer service

Did not check fluids. Still have warning that washer fluid is needed.

Everything was explained to me fast, courteous service couldn’t be more satisfied

I was not there, so the rating was just to get your attention. I DO NOT OWN A 2026 SILVERADO, MY SON DOES. I OWN THE 2026 COLORADO ZR2. PLEASE GET YOUR EMAILS CORRECTED. THE EMAIL ADRESS THIS WAS SENT TO IS THE WRONG ONE FOR THE SILVERADO. AGAIN THIS EMAIL ADRESS IS FOR THE COLORADO ZR2

I can’t say enough good things about the service department at Moses Chevy—they are hands down the best around. Every time I bring my vehicle in, the whole team is professional, efficient, and genuinely cares about getting the job done right. A special shoutout to Caylin, who is an amazing service advisor. She goes above and beyond to make sure everything is explained clearly and that you feel comfortable throughout the entire process. Caylin keeps you updated, answers any questions, and truly makes the experience stress-free. If you’re looking for top-notch service and people who actually care, Moses Chevy is the place to go.

Nothing was fixed and now I have to do it all over again. Huge waste of time

Very pleasant..very knowledgeable salesman..we found exactly what we were looking for

Amazing; your staff went above & beyond in making it a wonderful buying experience!

Very pleasant people and had no problem

I was able to get things worked up over the phone with the help of my boyfriend and a manager and I couldn’t be happier

Great service. Friendly, helpful staff. Great experience.

I have bought from TJ Neal multiple times over the years great guy good salesman

The employees at Moses feel more like friends!!! It’s always great service in a timely manner

Brandon worked with me over the phone until I was satisfied and made the purchase easy

Well what i thought was under warranty was not ended up paying $1200 to correct it being struts on my truck with only 54k mls. When I bought the truck from the salesman @ Moses he had know idea that the truck had aftermarket suspension on it and I was under the impression that it had factory suspension under it so I bought the truck I really do believe the salesman needs more training on vehicles coming in the lot for resale

Super fast and efficient! Waiting room was cozy with a good selection of refreshments!

Great to work with !

Ian was great in and out quickly with a new vehicle

Great service as usual

Jackie was very prompt and thorough!

Great

It was quick and easy and TJ Neal matched us with the right car for our family AGAIN

We Love this dealership! Everyone was very nice and friendly I Would recommend it very highly.

I had my 2021 Blazer RS in the shop at Moses June 2025, due to the carpets being full of water. Was told the sunroof drains were clogged. $200 & they were cleaned out. Now May 2026, carpets full again. I had not had the first clog for 4 years of buying the vehicle. I felt it would surely be clog free after the 2025 repair, at least a couple more years. When I let the Manager at Moses know my disappointment in needing this repair so soon again, they did the drain cleaning this year free of charge.

TJ Neal made the experience so easy and flawless! Best salesman I have ever dealt with! I will definitely be a repeat customer.

No

I was able to get my oil changed and tires rotated in approximately 30 minutes. That's outstanding service. The service manager David Cummings does an outstanding job running a great service center. Everyone I spoke to were friendly and professional. Moses Chevrolet St. Albans is now my go to for any vehicle problems. Thanks

Timely and efficient

I had a great experience and my salesman Ian Saporito is the best salesman I’ve ever dealt with.

Easy in and out great waiting room plenty of snacks to choose from

Great

I’m happy with the service on my 2024 Equinox EV. I like the little video you send explaining what was done.

Was so helpful helping with my trade in and finding the right vehicle for me

My experience was very satisfying Joshua Lewis goes above and beyond my expectations

Josh was wonderful to work with and service was completed quickly and accurately. Thanks so much!

Very helpful & knowledgeable

Jaylin was wonderful. Everyone was very helpful and nice.

It was fantastic. T.j. was great and overall

The process was easy and TJ Neal is the most professional person I have delt with. Amazing customer service

Salesman Joe Trammel and subsequently TJ were top notch! Both went above and beyond what we expected to save a deal and make a sale.

Thank you for getting an appointment when my engine light was on. Workers were very courteous.

They made us feel like family we had a new to us truck that was ruined by something we didn’t do which should have been not sold at all from Moses auto mall. You guys took us out of that mess into a amazing new ride. Then the next day we had our daughter there getting her a new ride. Thank you all so much. Great people.

Sales team and customer service couldn’t be beat some of the nicest and most helpful people

Very helpful and professional

I love the under carriage video of my car after my oil change and tire rotation. This was really cool

Appreciated all the help it was a great experience

It was very quick service and young lady service advisor was very great

Pleasant staff, quick service, always looking out for my automobiles needs.

TJ was excellent. Not only did he have a lot of knowledge about trucks but extremely helpful through the entire process.

Both the service and sales department people have always been exceptional in all of my dealings with all.

Quick and easy process

First time buyer, they were very friendly

It was great. They were very polite and courteous and quickly got the job done.

It took 2 hours to complete an oil change and tire rotation when I had a scheduled appointment. I had to ask for my vehicle back.

Quick

Great

Quick service

Dana Latham was great to work with

Everything went well